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Customer reviews of Hollytree Cars Ltd

At Hollytree Cars Ltd we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Hollytree Cars Ltd

Hollytree Cars Ltd
5
5.0

Based on 133 customer reviews

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  • 5

    Excellent customer service + perfect car

    By Amie L on 16 November 2016 | Verified purchase

    My recent experience of buying my Audi A1 from Hollytree Cars was a really good one from the very start. Mark was extremely knowledgeable about the car and could answer everything I asked about it straight away. He was never pushy or the typical sales person just wanting you to buy; he spent time speaking with us before we got onto the test drive and even after that, he still didn't push me for a decision. All of this was really encouraging for a buyer to experience as I could take my time to be sure. I loved the car and the condition, low mileage and everything that it came with such as the RAC breakdown cover and after-sales service that Mark provides. He let me pay a small deposit and was more than happy to give me a few weeks to try to sell my own car privately in the meantime so that I could get as much for it as possible before buying the new one. Very few salesman would do this, so it didn't go unnoticed and I really appreciated it. A great buy and a lovely buying experience.

    Reply from Hollytree Cars Ltd on 16/11/16

    Thank you Amie you are really kind. It was a pleasure meeting you and your mum and I'm glad you were happy with the service I provided and the beautiful car you choose. You have my number if you need me. Kind Regards Mark - HollyTree Cars Ltd


  • 5

    Trustworthy and Honest

    By Sarah C on 12 November 2016 | Verified purchase

    An honest and trustworthy dealer, the car was exactly as described and we are extremely happy with the service we received. Would definitely consider buying from this chap again.

    Reply from Hollytree Cars Ltd on 12/11/16

    Thank you Sarah and Andy. Really pleased your happy with the Jeep. It was a pleasure to meet you both. Now all I need to do is find a new home for you Terrano. You know where I am if you need me. Kind Regards Mark - HollyTree Cars Ltd


  • 5

    Thoroughly positive carbuying experience

    By David L on 11 November 2016 | Verified purchase

    I doubt this is something I'll often write in my life, but I truly enjoyed this experience of buying a used car! From first contact, Mark was personable, friendly and easy to deal with. He made himself available to allow us to look over the car at times to suit us (including late in the afternoon on a midsummer Saturday), and was always quick to return phone calls if not able to answer right away. Mark was never pushy, allowing the quality of the car to speak for itself. From a quick look at his other stock, it looks like he picks decent, distinctive motors rather than piling high with any old thing. Since buying the car, we've found Mark's service to extend beyond us leaving the forecourt: a couple of minor niggles have been dealt with with no fuss. We would highly recommend Hollytree cars.

    Reply from Hollytree Cars Ltd on 18/11/16

    Thank you Dave. It was a pleasure to meet you and Sam and I'm really pleased your happy with your purchase. I know you narrowed your choices down to mine and a Galaxy at a local Ford Main Dealer and I'm still ecstatic that you choose to buy my car and put you trust and hard earned money with HollyTree Cars. If you have further niggles you know I'm at the other end of the phone. Kind Regards Mark - HollyTree Cars Ltd


  • 5

    Friendly, professional service received

    By Andrian B on 09 November 2016 | Verified purchase

    My wife and I purchased our latest car from Holly Tree cars in August 2016 and I can highly recommend them. The owner Mark was very friendly and easy to deal with. He had the car ready for us to test drive as agreed and did not pressure us in to buying at all. Once we decided to buy, he had the car run through an RAC 'health check' service, gave it a new MOT and a professional clean throughout. Mark has also offered a good aftercare service in terms of any servicing and maintenance requirements which may arise in future. Overall we had a good experience and would use them again in future.

    Reply from Hollytree Cars Ltd on 09/11/16

    Thank you Andrian. I'm pleased you and your are wife happy, you really did buy a beautiful Car. You know where we are if you need us. Kind Regards Mark - HollyTree Cars Ltd


  • 5

    Exceptional value and service

    By Christoph P on 04 November 2016 | Verified purchase

    I cannot speak highly enough of Hollytree Cars. The BMW was a great car, which never gave me 1 day of problems. If i had any concerns all i had to do was pick up the phone and Mr Griffin would answer my questions. When you buy a car from him you are considered a friend not a customer. I have since bought 2 more cars from him and will never go anywhere else

    Reply from Hollytree Cars Ltd on 05/11/16

    Thank you Chris. You and you wife are both valued customer and I look forward to working with you again in the future. You know where we are if you need us. Kind Regards Mark - HollyTree Cars Ltd.


  • 5

    Reliable, knowledgeable & great value

    By Dave F on 03 November 2016 | Verified purchase

    This is the 2nd vehicle I have purchased through Hollytree Cars Ltd. The BWM I purchased from Mark was great value for money & with a full service check over I was satisfied that I had purchased a great car. My wife & I have had the car since February this year & have had no problems whatsoever & just sailed through its first MOT this month. The showroom is very clean & tidy & the staff have always been very helpful & knowledgeable. I can't recommend Hollytree Cars highly enough & will be back to use their services again should we need another vehicle.

    Reply from Hollytree Cars Ltd on 05/11/16

    Thank you Dave your very kind. I'm really pleased your happy with the BMW, it's a beautiful car, I'm pleased it's gone to a good home. I bumped into to wife in Sainsbury's the other day and Katie mentioned that you unfortunately don't het to drive it much on account that she loves it and is always out and about with you girls. We knew this would happen! Kind Regards Mark - HollyTree Cars Ltd


  • 5

    Very highly recommended seller.

    By Nick D on 03 November 2016 | Verified purchase

    I phoned at 8.30 in the morning to enquire about a car for sale, drove it away by 1.30pm the same day! We are really pleased with the car. Mark serviced and MOTd the car right there and then also giving me a fair price for my trade in. Refreshing to have a no pressure genuine sale. Would highly recommend Hollytree Cars.

    Reply from Hollytree Cars Ltd on 05/11/16

    Thank you Nick. I love a challenge! Although if I'm honest you picked a relatively quiet day to come in. I'm really please your happy with your new family car and hope your children are equally as pleased. You know where we are if you need us and I promise I'll find a good home for your Hyundai. Kind Regards Mark - HollyTree Cars Ltd


  • 5

    Friendly, helpful, hassle free purchase

    By Peter A on 03 November 2016 | Verified purchase

    The owner Mark was very friendly and told me all about the car and was more than happy to answer questions I had when I rang to enquire about it. An appointment was arranged to view it the following day and car was as per the photos and his description on the phone. I was left to peruse the car at my own pace and was not rushed or hassled, which was quite different. All in all I was very happy with the service and manner which I was dealt with. So thank you.

    Reply from Hollytree Cars Ltd on 05/11/16

    Thank you Pete. As you know being the owner of the business I do cherry pick the best car to drive myself and I'm sometimes reluctant to sell it! However after meeting you and seeing your passion for cars I was really happy to hand you the keys. I know your look after it, but in the unlikely event that you need me, you have me number. Kind Regards Mark - HollyTree Cars Ltd


  • 5

    Very helpful, very professional

    By Rebecca M on 03 November 2016 | Verified purchase

    Brought about 4 cars from this dealer all in all the fact I've gone back to him each time speaks for itself! Very helpful man had a problem with one of my electric windows about a year after purchase enquired about it to him and he arranged to get it fixed through someone he knew which saved me a lot of money! Highly recommend!

    Reply from Hollytree Cars Ltd on 05/11/16

    Thank you Rebecca. 4 cars you have had. If I remember correctly the first was a fiesta just after you passed you driving test, then a little blue Corsa, followed by a Blue 307 that's now in Denmead with an old work chum of mine and most recently you lovely Astra Elite. Which is by the way the nicest car we have supplied you with to date. I only hope it's not the last! You know where we are if you have any niggerly issues. Kind Regards Mark - HollyTree Cars Ltd


  • 5

    Excellent.

    By Darren M on 02 November 2016 | Verified purchase

    The service from all at Hollytree was superb. You weren't rushed when looking and not pressured into anything you didn't require. The level of customer service was excellent and I would definitely go here again to buy another car.

    Reply from Hollytree Cars Ltd on 02/11/16

    Thank you Darren, your very kind. Glad to here all is good with your Hyundai and that your a happy customer. You'll be pleased to know we found a good home for your old Rav4. You know where we are if you need us. Kind Regards Mark - HollyTree Cars Ltd